In December 2008, a number of Hawaii hotels were sued for not informing customers that management was keeping some of the service charge or gratuity fee automatically added to banquets and food and beverage functions.

Are you a tipping category hotel worker? Do you want to increase your tipping income by 10 to 30 percent?

Yes? Then read Michael Lynn’s “Mega Tips: Scientifically Tested Techniques to Increase Your Tips.” Lynn explains 14 methods that are proven to increase your tips. Prof. Lynn’s has given us permission to reprint his tips in the Voice of the ILWU. In the Nov-Dec 2008 issue we printed Tip #7 - Repeat Customers’s Order and #11 Smile.

Newly organized ILWU members of the Yukio Okutsu State Veterans Home in Hilo approved a new contract. The 95-bed facility provides long-term care to eligible US veterans. It opened in 2007 and is the first veterans home to be built in Hawaii. (L-r) BJ Greig, Rachel Segawa, Business Agent Isaac Fiesta Jr., and organizer Raynette Filoteo.